12/21/20
DRAGEN software outputs two demultiplexing files called Demultiplex_Stats.csv and Top_Unknown_Barcodes.csv that can be used to troubleshoot demultiplexing issues.
Where are the Demultiplex_Stats.csv and Top_Unknown_Barcodes.csv files located?
<runfolder>/Analysis/1/Reports
What information is in the Demultiplex_Stats.csv?
The Demultiplex_Stats.csv file provides the following information:

What information is in Top_Unknown_Barcodes.csv?
The index and index2 columns provide the sequence of the unknown barcode as it was read by the instrument. The # Reads column provides the number of reads that the combination of index and index2 received.

When troubleshooting demultiplexing issues, use the index sequences identified for comparison to the expected index sequences (found in the sample sheet).
Possible causes for poor demultiplexing: