Illumina will be discontinuing support for the CentOS 6 operating system for DRAGEN Bio-IT Platform, including DRAGEN Server, DRAGEN Server v3, and all releases of DRAGEN software. We recommend users upgrade the operating system of their DRAGEN Servers to CentOS 7 before October 31, 2020. For assistance, please contact techsupport@illumina.com.

Documentation

Software

Product Information

Tools

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Custom Protocol Selector

Generate end-to-end documentation tailored to your experiment.

Library Prep and Array Kit Selector

Determine the best kit for your project type, starting material, and method or application.

Sequencing Coverage Calculator

Determine reagents and sequencing runs for your desired coverage.

Training

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Maximize the effectiveness of your Illumina system, train new employees, or learn the latest techniques and best practices. We offer support webinars, online courses, expert video tips, and instructor-led trainings.

Featured Training

Illumina DRAGEN Bio-IT Platform: Technology Overview

Overview of the DRAGEN Platform for secondary analysis of sequencing data. Provides an introduction to the technology, and lists available pipelines.

Illumina DRAGEN Bio-IT Platform: What Is New with Version 3.7 Updates?

Discusses features of the DRAGEN Version 3.6 release.

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Illumina DRAGEN Bio-IT Platform: Ultra-Rapid Analysis of Next-Generation Data

Best practices for DRAGEN on-site servers and demo of variant calling with the Germline pipeline.

View Recorded Webinar

Online Community

Join the Community

The Community at Illumina can help you connect with peers and industry experts, share best practices, exchange tips and tricks, and get the support you need in easy-to-use online forums.

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MyIllumina

Lab Management Made Simple

Insight into your entire relationship with Illumina, at a glance. Keep up with instrument runs, product orders, support inquiries, and more through a personalized dashboard.

Illumina DRAGEN Bio-IT Platform Support